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Reservations Policy

Information
about payments and deposits:
- Credit card is charged for the total cost listed above
at the time of booking.
- No prices or hotel availability are guaranteed until
full payment is received.
- It is required to be 18 years old to check in.
- For european plans children are considered under 12,
in the case of All inclusive plans, every property has its own policy,
you will find them during your reservation process
- Hotel's Check-in time between 12:00 pm and 3:00
pm depending on hotel's policy.
Cancellation and changes:
- All cancellations are subject to 8% charge of the
total amount as a handle reservation fee.
- No refunds will be given for early check outs.
- Cancellations or changes made within 72 hours of the
check in date are subject to a 1 Night Room and Tax penalty.
- Cancellations made 24 hours prior to check in are
subject to hotel policy and could be considered as No Show (No refunds will be given in this case).
- Note: For cancellation and change purposes, check-in
date is considered to be 12:01 AM local Time of the day on which you
are scheduled to check into your hotel.
For questions about reservation policy please email
us at: info@cancunreservations.com |